NHTSA Complaint #10091207 — 2004 HONDA CR-V

2003 HONDA CRV SLIPS OUT OF CORRECT TIMING FREQUENTLY RESULTING IN UNRELIABLE ENGINE PERFORMANCE AND A LOUD TAPPING NOISE COMING FROM THE ENGINE WHEN RUNNING. THIS DEFECT IN THE ENGINE HAS BEEN BROUGHT TO THE ATTENTION OF THE PIEDMONT HONDA DEALERSHIP SERVICE DEPARTMENT ON 2 SEPARATE SERVICE VISITS (9/13/2003, 4/30/2004). THE PIEDMONT HONDA DEALERSHIP REFUSED TO CORRECT THE DEFECT AND STATED CHECKED VEHICLE AND COMPARED TO A NEW VEHICLE. SOUND IS NOT ABNORMAL AND IS CHARACTERISTIC OF VEHICLE. PERFORMS AS DESIGNED PIEDMONT HONDAS REFUSAL HAS DIRECTLY RESULTED IN THE ENGINE STALLING OUT ON ONE OCCASION (8/16/2004) AND REFUSING TO START ON 2 OTHER OCCASIONS (7/28/2004, 8/1/2004). BOTH TIMES THAT THE VEHICLE REFUSED TO START THE OWNER WAS STRANDED AT THE LEAST OPPORTUNE TIME.*AK