NHTSA Complaint #10091145 — 2003 CHRYSLER CONCORDE

MY VEHICLE FAILS TO ACCELERATE AT TIMES AND IT HAPPENS ALL THE TIME. THE CONCORD LX STARTS ACCELERATING OKAY AND THEN THE TRANSMISSION JUST STOPS. IT HAPPENS AT ALL SPEEDS USUALLY WHEN THE CAR IS GOING AROUND 55 MPH THEN IT SLOWLY DIES DOWN TO ABOUT 10-18 MPH. I WAS DRIVING HOME IN VERY BUSY TRAFFIC ON 95 AND DIDN'T EVEN REALIZE IT WAS SLOWING DOWN UNTIL IT WAS RATHER LATE TO TRY AND GET TO THE SHOULDER OF THE ROAD. I HAVE HAD THIS VEHICLE TO THE SHOP A TTL OF FIVE TIMES. ONLY RECENTLY, 9-16-04 DID THE CHRYSLER REPAIRMAN STATE THIS IS DEFINITELY A TRANSMISSION PROBLEM. THE PART IS ON BACK ORDER AND YOU WILL HAVE TO WAIT. IN THE US THEIR 27 VEHICLES WAITING FOR THE SAME PART. YET, THE CHRYSLER TRAINED SERVICEMEN ARE STATING WE CAN RE-SET THE COMPUTER AND YOU CAN DRIVE UNDER NORMAL CONDITIONS UNTIL THE PART ARRIVES. TODAY, MY FAMILY AND I WERE ALMOST KILLED WHEN THE CAR COMPLETELY STOPPED AT A BUSY INTERSECTION IN TOWN. I HAVE CONTACTED CHRYSLER FROM THE VERY START OF THE PROBLEM. THEIR REPLY IS THEY WILL MAKE NOTE OF THE PROBLEM. I DIDN'T FEEL THIS WAS ENOUGH SO I BEING DETERMINED ASKED TO SPEAK WITH A SUPERVISOR OR A MANAGER. THE ANSWER I GOT WAS THEY DON'T TAKE CALLS SOMEONE WILL GET BACK TO ME. HOWEVER, I HAVE BEEN WAITING FOR OVER A YEAR AND NO RESPONSE. I HAVE ALSO WRITTEN LETTERS, BUT AGAIN NO REPLY FROM CHRYSLER AND THE DEALER DOESN'T WANT TO BE BOTHERED EITHER. WHICH I BLAME CHRYSLER BECAUSE THEY FAIL TO RECTIFY THIS PROBLEM ALSO. I THE MEAN TIME I HAVE FILED A COMPLAINT WITH THE LEMON LAW. PLEASE NOTE THIS IS VERY DANGEROUS. ESPECIALLY BECAUSE MOST PEOPLE TRAVEL IN CONVERSATION, WITH THE RADIO, SOME ON THEIR CELL PHONES, OTHERS NOT THINKING THEY NEED TO BE THAT ALERT IN A BRAND NEW VEHICLE. I WAS TAKEN OFF GUARD THREE OF THE FIVE TIMES IT HAS HAPPENED TO ME. TODAY, IT ALMOST COST US OUR LIVES. PEOPLE NEED TO BE MADE AWARE THEY ARE IN HARMS WAY OF BEING KILLED WHEN THIS CONCORD FAILS TO ACCELERATE. 4-01-03,09-03,05-04,07-04,09-04 TWICE. *JB