NHTSA Complaint #10091092 — 1995 PONTIAC GRAND PRIX

ON JULY 26, 2004 MY 1995 PONTIAC GRAND PRIX'S AIR BAGS DEPLOYED FOR NO REASON. I WAS EXITING MY GARAGE AND AS I PROCEEDED FORWARD ABOUT 5-10 FEET THE AIR BAGS BOTH WENT OFF SHATTERING MY WINDSHEILD. IT BURNED MY FACE, HANDS AND MY ARMS. I WAS TAKEN TO THE EMERGENCY ROOM AND DIAGNOSED WITH MULTIPLE FIRST DEGREE BURNS. I IMMEDIATELY CALLED MY INSURANCE COMPANY AND EXPLAINED WHAT HAD HAPPENED. I WAS TOLD THAT IT WAS A MANUFACTURE DEFECT AND THAT IF THERE WAS NO COLLISION THAT IT WAS NOT MY INSURANCE RESPONSIBILITY. I THEN CALLED GM AND EXPLAINED TO THEM WHAT HAD HAPPENED. I WAS TOLD THAT AN INVESTIGATOR WOULD COME TO CHECK THINGS OUT. MEANWHILE I HAVE TO RENT A VEHICLE. APPROX. 10 DAYS LATER GMS INVESTIGATOR ARRIVED TO TAKE MY STATEMENT, PICTURES AND TOOK THE MDULES FROM THE CAR TO BENCH TEST. AT THAT TIME I WAS TOLD THAT GM WOULD PROBABLY REIMBURSE MY RENTAL EXPENSES. 7 WEEKS INTO THE INVESTIGATION AND NOW GM WANTS TO PURCHASE MY VEHICLE. I STILL TO DATE AM DRIVING A RENTAL AT MY OWN EXPENSE. *AK