NHTSA Complaint #10090879 — 2001 CHRYSLER SEBRING AIR BAGS:FRONTAL

Complaint Details

ODI Number	10090879
Vehicle	2001 CHRYSLER SEBRING
Component	AIR BAGS:FRONTAL
Date of Incident	September 9, 2003
Date Filed	September 13, 2004
Mileage	29,740 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

AIRBAG/CLOCKSPRING FAILURE. WAS IN FRONT END CRASH AT 25-30MPH AND AIRBAGS DID NOT GO OFF. THIS WAS ON 06-26-04 GOT THE CAR FIX AT EARNHARDT AUTO BODY A FIVE STAR DEALER. ON 10-09-04 THE AIRBAG LIGHT CAME ON. SO I TOOK IT BACK THEY SAID THEY WOULD CALL MY INSURANCE TO SEE IF THEY WOULD COVER THE WORK. THEY WOULD IF IT WAS FROM THE CRASH. THE COMPUTER SHOWED NO ERROR CODE SO I HAD TO PAY. BODY SHOP SAID THEY CAN'T FIX I WOULD HAVE TO TAKE TO SERVICE.BUT THE TECH AT BODY SAID IT WAS A BAD CLOCKSPRING. SO ON 10-11-04 I TOOK TO SERVICE AND THEY TOLD ME THEY WOULD HAVE TO DO A DIAGNOSTIC WHICH I HAD JUST PAID FOR AT THERE BODY SHOP. I TOLD THEM THIS BUT THIS DID'NT MATTER.BUT I NEED MY CAR GETTING TO WORK. SO I LET THEM KEEP IT FOR A DIAGNOSTIC. A FEW HOURS LATER THEY CALLED AND SAID IT WAS A BAD CLOCKSPRING AND IT WOULD COST ABOUT $481.00. BECAUSE MY WARRANTY WAS UP IN TIME NOT MILES. WAS UP BY ABOT A MONTH AND WEEK OR TWO. I ASK THEM IF THIS WAS A SAFETY CONCERN AND THEY NO. CALL FOR MORE INFO ON THIS STORY.*AK

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