NHTSA Complaint #10090837 — 1999 KIA SEPHIA STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10090837
Vehicle	1999 KIA SEPHIA
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	January 10, 2004
Date Filed	September 11, 2004
Mileage	24,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHEN BELOW FREEZING, DOORS AND LOCKS CONSISTENTLY FREEZE, AND WILL NOT ALLOW ENTRY OR WILL NOT CLOSE PROPERLY (DOORS WILL NOT CLOSE). THIS HAS HAPPENED EVERY YEAR I HAVE OWNED THE CAR. THIS PAST YEAR, THE KIA DEALER TRIED TO FIX, AND ONLY IMPROVED FOR A FEW DAYS (LUBRICATE/OIL ETC). USUALLY HAD TO "WARM UP" CAR FOR ABOUT 15 MINUTES TO DEFROST LOCK JUST TO BE ABLE TO CLOSE DOORS (I TRIED TO NOT LOCK CAR ONCE WINTER BEGINS). THE LOCKS ARE FROZEN DAILY AND CANNOT LOCK OR UNLOCK UNTIL INTERIOR IS WARMED UP. NOT LOOKING FORWARD TO WINTER AGAIN.*AK

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