NHTSA Complaint #10090583 — 1997 FORD RANGER

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR issue reported to NHTSA

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Complaint Details

ODI Number	10090583
Vehicle	1997 FORD RANGER
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Date of Incident	April 16, 2001
Date Filed	September 7, 2004
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

MULTIPLE FAILURES OF FRONT ROTORS- STEPPED ON BRAKES- AND PULSES AND SHAKES, REMOVED TIRE TO CHECK ROTORS- ROTOR CRACKED- SAME SCENARIO EACH TIME- PASS SIDE 1ST TIME 30K (AUGUST 1999), 2ND TIME 48K(APRIL 2001) , 3RD TIME 58K, PADS FAILED- REPLACED NOV 2001, AND JAN 2002- REPLACED CALIPER AND PADS.- NOW HAS 84K AND SO FAR OK. 1ST TIME CHANGED BY FORD UNDER WARRANTY- 2ND TIME 18 MONTHS LATER- FORD DEALER CHARGED $600 + FOR NEW ROTORS- 3RD AND 4TH TIME I CHANGED - ALONG WITH CALIPER -EACH TIME DEALER ASKED TO CHECK TO MAKE SURE THAT WHATEVER IS CAUSING THE ROTOR TO FAIL- PLEASE CORRECT- EACH TIME THEY SAY - JUST A BAD ROTOR----AND WHEN THE 48K FAILURE OCCURED- FORD CLAIMED TO NOT HAVE A RECORD OF THE REPAIR- THOUGH IT WAS DONE UNDER WARRANTY-FINALLY AFTER THE 3RD FAILURE- FIGURED IT MADE MORE SENSE TO FIX IT MYSELF- RATHER THAN PAY A DEALER $650, AND HAVE IT FAIL AGAIN IN 18000 MILES. *AK

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