NHTSA Complaint #10090537 — 1999 VOLKSWAGEN PASSAT

1.CAR WAS DUE FOR 30K MAINT. AND CHECK ENGINE LIGHT CAME ON, CALLED DEALER, WAS TOLD APPOINTMENT UNAVAILABLE FOR TWO WEEKS. WAS TOLD CAR WAS OK TO DRIVE. 2.DAY BEFORE APPOINTMENT ENGINE SEIZED WHILE DRIVING, CAR WAS TOWED IN, DETERMINED ENGINE SEIZED DUE TO SLIPPAGE OF INTERNAL TIMING CHAIN. THIS WAS CAUSED BY TENSIONER CAM LOOSENING BECAUSE OIL PRESSURE DROPPED FROM LACK OF OIL IN THE ENGINE. OIL WAS SLUDGY AND BURNED.*AK 3.VW SERVICE MANAGER AT DEALER WAS RUDE FROM THE GET GO, VW REFUSED TO HONOR RECIEPTS OF OIL CHANGE FROM A QUICK LUBE AND WARRANTY CLAIM WAS DENIED BY VWOA. THEY STATED THE AUTO HAD NOT BEEN MAINTAINED PROPERLY. THE CAR HAD 32000K MILES ON IT. I HAVE BEEN ATTEMPTING TO HAVE MY CAR FIXED SINCE 2001 AND MY CLAIM HAS BEEN CONTINUALLY DENIED BY VWOA.