NHTSA Complaint #10089584 — 2004 HONDA CIVIC

PROBLEMS WITH TRANSMISSION AND TIE ROD BOLTS WERE LOOSE.*MR THE CONSUMER TOOK THE VEHICLE TO THE DEALER BECAUSE THERE WAS A NOISE IN THE PASSENGER FRONT WHEEL AND THE GEARS WERE GRINDING WHEN MOVING FORM SECOND TO THIRD GEAR. THE TECHNICIAN TOLD THE CONSUMER THAT THE VEHICLE'S TIRES WERE BALD THEREFORE SHE WAS RACING THE CAR. HE WENT ON TO SAY THAT HE WOULD NOT CHECK THE TRANSMISSION UNLESS SHE AGREED TO PAY FOR IT. THE CONSUMER APPEALED THE DECISION OF THE DEALER AND CONTACTED THE MANUFACTURER. THE STRUTS WERE LOOSE ON THE RIGHT SIDE. THE TIE ROD BOLTS WERE LOOSE WHICH WAS PROBABLY THE CAUSE OF THE BALD TIRES. THE MANUFACTURER REFUSED TO HONOR THE WARRANTY FOR THE TRANSMISSION ALTHOUGH THE VEHICLE WAS ONLY SIX MONTHS OLD. *NM