NHTSA Complaint #10089387 — 1997 TOYOTA 4 RUNNER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10089387
Vehicle	1997 TOYOTA 4 RUNNER
Component	SUSPENSION
Date of Incident	August 20, 2004
Date Filed	August 20, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CONSUMER INDICATED THAT DEALERSHIP TOLD HIM THAT THIS VEHICLE WAS INCLUDED IN A RECALL. WHEN VEHICLE WAS BROUGHT TO THE DEALERSHIP FLOOR MANAGER WON'T HONOR THE RECALL ON CERTAIN 2-WHEEL DRIVE AND 4-WHEEL DRIVE SPORT UTILITY VEHICLES, A COMBINATION OF HEAVY LOADING , SIMULTANEOUS LOADING TO REAR GROSS AXLE WEIGHT RATING AND GROSS VEHICLE WEIGHT RATING, AND SEVERE STEERING MANEUVERS COULD CAUSE THE 2-WHEEL DRIVE TO LOSE DIRECTIONAL STABILITY. *AK THE CONSUMER CONTACTED TOYOTA 13 TIMES BUT THEY FAILED TO FIX THE PROBLEM. THIS PROBLEM ALSO CAUSED EXCESS TIRE WEAR. *NM

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