NHTSA Complaint #10089115 — 1998 LINCOLN NAVIGATOR STEERING:LINKAGES:TIE ROD ASSEMBLY

Complaint Details

ODI Number	10089115
Vehicle	1998 LINCOLN NAVIGATOR
Component	STEERING:LINKAGES:TIE ROD ASSEMBLY
Date of Incident	July 23, 2004
Date Filed	August 20, 2004
Mileage	112,329 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

VEHICLE'S TIE ROD BROKE ON 1998 LINCOLN NAVIGATOR.*MR WHILE DRIVING OVER A SPEED BUMP THE FRONT OF THE VEHICLE JUMPED SIDEWAYS IN A VIOLENT MANNER. THE CONSUMER DROVE OVER ANOTHER SPEEDBUMP AND THE SAME THING HAPPENED. THE CONSUMER'S HUSBAND CHECKED THE VEHICLE WHEN SHE GOT HOME AND NOTICED THAT THE TIE ROD BROKE OFF AT THE END (THE BALL SEPARATED FROM THE SOCKET). THE CONSUMER CONTACTED THE MANUFACTURER AND WAS TOLD THAT THIS FAILURE WAS NOT A COMMON PROBLEM THEREFORE NO THEY WOULD NOT PROVIDE ANY ASSISTANCE. *NM

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