NHTSA Complaint #10088859 — 1997 FORD EXPEDITION

PAINT AND FINISH ON ROOF OF VEHICLE PEELING, CRACKING, FLAKING OFF - OXIDATION FROM RUST, RUINING ENTIRE OUTER CAR SURFACE - HAVE BEEN ADVISED THAT PRIMER COAT WAS EITHER MISSED OR SKIMPED DURING THE PRODUCTION PROCESS... FORD WILL NOT ADDRESS THIS ISSUE - ONE MALE REP FROM FORD STATED: "THE PAINT JOB IS ONLY SUPPOSED TO LAST 2 YEARS" NOT AN ACCEPTABLE ANSWER...ALSO, CHILD SAFETY LOCKS ENGAGE THEMSELVES, THUS PREVENTING OCCUPANTS IN REAR SEATS TO EXIT VEHICLE, CAN CAUSE INJURY OR DEATH IN AN EMERGENCY SITUATION... ALSO, VEHICLE REAR WHEELS AND OR AXELS "CHATTER" AT LOW SPEED TURNS... ALSO, AN AUDIBLE HUM IN VEHICLE AT NORMAL HIGHWAY SPEEDS...ALSO, AUDIBLE SQUEAKING FROM INTERIOR SIDE PANELS...FORD DEALER STATES: CAUSE CANNOT BE LOCATED...ALSO, LEATHER SEATS HAVE CRACKED AND SHOW SIGNS OF ABNORMAL WEAR - THIS IS APPARANT IN ALL LEATHER SEAT COVERINGS BUT ESPECIALLY IN THE FRONT "BUCKET" OR "CAPTAIN" SEATS...FORD STATES WARRANTY FOR VEHICLE NO LONGER COVERS -ENGINE HAS HAD SEVERAL EPISODES OF "MISFIRING" OF "REVVING" ON IT'S OWN - HAS BEEN EXPLAINED AWAY AS A "COMPUTER" PROBLEM OR A "SENSOR" PROBLEM - ALWAYS AT COST TO CONSUMER..."CHECK ENGINE" LIGHT HAS COME ON ON NUMEROUS OCCASIONS, USING PREVIOUS EXPLANATIONS AS STATED PREVIOUSLY. HAVE NUMEROUS INVOICES FOR REPLACEMENTS OF SENSORS, COMPUTER CHIPS, ETC.*AK