NHTSA Complaint #10088834 — 2000 FORD FOCUS

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	10088834
Vehicle	2000 FORD FOCUS
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	July 13, 2004
Date Filed	August 30, 2004
Mileage	31,923 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE DOOR LATCH ON THE REAR DRIVER'S SIDE SEIZED UP AND THE DOOR WOULD NOT OPEN. DUE TO THIS THE LATCH, THE DOOR HANDLE AND REINFORCEMENT HAD TO BE REPLACED. THE HANDLE STILL WOULD NOT OPEN THE DOOR DUE TO FORD PROVIDING THEM THE WRONG PART NUMBER TO BE ORDERED FOR THE LATCH. ONCE THE CAR DEALERSHIP WAS ABLE TO FIND THE CORRECT PART NUMBER TO ORDER THE LATCH THE DOOR WAS FIXED, BUT THE HANDLE STILL COMES LOSE ON THE INSIDE OF THE DOOR. THE ONLY WAY TO FIX THIS IS TO HIT THE HANDLE.*AK

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