NHTSA Complaint #10088557 — 1998 CHRYSLER CONCORDE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10088557
Vehicle	1998 CHRYSLER CONCORDE
Component	ENGINE AND ENGINE COOLING
Date of Incident	August 20, 2004
Date Filed	August 25, 2004
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

MY CONCORDE BROKE DOWN WHILE ON VACATION, WAS TOWED IT TO A NEARBY CHRYSLER DEALER/SERVICE CENTER. I WAS TOLD I NEEDED A NEW ENGINE. SINCE THE CAR WAS STILL UNDER THE 7/70 POWERTRAIN WARRANTY (BY ABOUT 400 MILES), IT WAS COVERED COMPLETELY AND A BRAND NEW ENGINE WAS INSTALLED. LESS THAN 10 MONTHS LATER, THAT ENGINE HAS EXPERIENCED A CATASTROPHIC FAILURE AND NEEDS TO BE REPLACED AT A COST TO ME OF 6K. I WAS TOLD THE "NEW" ENGINE THAT HAD JUST EXPLODED WAS ONLY WARRANTIED FOR 1 YEAR OR 12K MILES. I HAD EXCEEDED THE MILAGE BY ABOUT 6K. THEY HAVE FINALLY AGREED TO COVER THE THING WITH ME "ONLY" BEING CHARGED $500.*AK

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