NHTSA Complaint #10088451 — 2001 VOLKSWAGEN CABRIO

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP issue reported to NHTSA

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Complaint Details

ODI Number	10088451
Vehicle	2001 VOLKSWAGEN CABRIO
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of Incident	August 23, 2004
Date Filed	August 23, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHEN STARTING CAR 75% OF THE TIME ABS AND (HAND) BRAKE LIGHT WOULD SWITCH ON THOUGH BRAKE NOT ENGAGED; AT THE SAME TIME HEADLIGHTS AND A/C DIDN'T WORK. WAS TOLD IT IS AN IGNITION SWITCH PROBLEM. ALSO, WINDOW AUTOMATIC CLOSE MALFUNCTIONING WHICH DEALER SERVICE SAYS IS UNRELATED. NECESSITATED ABOUT $1,800 PARTS AND LABOR. ALSO, UNFORTUNATELY AT THE MERCY GENERALLY OF VW DEALER SERVICE SINCE MANY MECHANICS DO NOT STOCK THE COMPUTER NECESSARY TO DIAGNOSE ELECTRICAL PROBLEMS. I HAVE EXPERIENCED SERVICE PROBLEMS WITH TWO VW DEALERS IN MY AREA (NORTHERN VIRGNIA). ONE DEALER (ALEXANDRIA VW) FAILED TO TIGHTEN WHEEL NUTS AFTER A ROUTINE CHECK-UP AND CLAIMED AFTER LOOKING AT THE CAR THAT NOTHING WAS AMISS. ANOTHER (STOHLMAN IN VIENNA, VA.) REPLACED THE IGNITIION SWITCH BUT BROKE A PART WHILE DOING SO, SO THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION. *AK

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