NHTSA Complaint #10088319 — 2004 VOLKSWAGEN NEW BEETLE

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA

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Complaint Details

ODI Number	10088319
Vehicle	2004 VOLKSWAGEN NEW BEETLE
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	April 20, 2004
Date Filed	August 21, 2004
Mileage	2,175 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

DRIVER DOOR POWER WINDOW:NEW BEETLE CONV. WHEN CLOSING,WILL ROLL BACK DOWN BY ITSELF AND CLUNKS WHEN HITS BOTTOM. HAPPENS ALMOST EVERY TIME WINDOW IS OPENED THEN CLOSED. REPORTED AND TAKEN TO DEALER APRIL 20 2004, THEY FOUND WINDOW GLASS ALMOST FALLING OFF CLIP. REINSTALLED. RELEASED BACK TO ME. BEFORE I LEFT THE SERVICE AREA, WINDOW FAILURE HAPPENED AGAIN. DEALER THEN REPLACED MOTOR 2 TIMES. STILL SAME PROBLEM. DEALER CONTACTED VW. AND WAS TOLD SOFTWARE UPDATE NEEDED AND SHORTER CABLES. AS OF TODAY AUGUST 21,2004 WINDOW STILL HAS PROBLEM AND STILL WAITING ON SOFTWARE UP. I HAVE REPORTED THE CASE TO VW. NO RESOLUTION AS OF YET. *JB

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