NHTSA Complaint #10087793 — 1997 PONTIAC GRAND AM

ELECTRICAL SYSTEM:IGNITION:SWITCH issue reported to NHTSA

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Complaint Details

ODI Number	10087793
Vehicle	1997 PONTIAC GRAND AM
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	August 6, 2004
Date Filed	August 12, 2004
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SC

Consumer Description

THE DASHBOARD COMPONENTS REMAINED ILLUMINATED EVEN THOUGH THE VEHICLE WAS TURNED OFF. THE CONSUMER ATTEMPTED TO TURN THE VEHICLE ON AND OFF BUT THE DASHBOARD LIGHTS STAYED ILLUMINATED. WITHIN SECONDS OF THIS, SMOKE STARTED COMING FORM THE STEERING COLUMN. THE VEHICLE WAS TOWED TO DEALERSHIP. THE IGNITION SWITCH FAILED AND DAMAGED THE STEERING COLUMN AND OTHER COMPONENTS. THERE WAS A IGNITION SWITCH RECALL 02V07000 BUT THE CONSUMER WAS NEVER NOTIFIED ALTHOUGH THE VEHICLE IDENTIFICATION NUMBERS WAS COVERED BY THE RECALL. *JB

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