NHTSA Complaint #10087077 — 2001 GMC SONOMA STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10087077
Vehicle	2001 GMC SONOMA
Component	STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Date of Incident	June 1, 2004
Date Filed	August 5, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

THE CABLES THAT HOLDS THE TAILGATE GAVE WAY WHILE CONSUMER WAS ON IT.*MR THE CONSUMER WAS NOT HURT WHEN THE FAILURE OCCURRED. THE CONSUMER CONTACTED THE MANUFACTURER AND WAS INFORMED THAT HIS WAS A PROBLEM THAT THEY WERE AWARE OF. THE CONSUMER THEN CONTACTED THE DEALER WHO STATED THAT GMC WAS ISSUING A RECALL AN AS SOON AS THE REPLACEMENT CABLE ARRIVED HE COULD HAVE HIS REPLACED. THE CONSUMER MADE AN APPOINTMENT ON JUNE 24, 2004. ON THAT DATE THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS THEN INFORMED THAT THE REPLACEMENT WAS ONLY FOR THE FULL SIZE TRUCKS NOT THE COMPACT. THE CONSUMER CONTACTED THE MANUFACTURER AGAIN BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE. THE CONSUMER FINALLY COMPLAINED TO THE GENTLEMAN WHO SOLD HIM THE TRUCK AND HE BOUGHT THE CONSUMER ONE OF THE TWO CABLES WITH HIS OWN MONEY. THE CONSUMER CURRENTLY HAS ONE NEW CABLE AND ONE HOMEMADE CABLE. *NM

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