NHTSA Complaint #10086932 — 2004 HONDA CIVIC STEERING

Complaint Details

ODI Number	10086932
Vehicle	2004 HONDA CIVIC
Component	STEERING
Date of Incident	August 16, 2004
Date Filed	August 16, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

PURCHASED 2004 CIVIC VP NEW (THIS IS MY 4TH HONDA CIVIC). FROM DAY 1, THERE HAS BEEN A NOTICEABLE VIBRATION/SHIMMY IN STEERING WHEEL AND FRONT END. UPON VISIT TO DEALER, I WAS TOLD THAT THE VIBRATION/SHIMMY COULD NOT BE DUPLICATED, BUT OEM TIRES (DUNLOP SP20) COULD BE SEPARATING. DURING A SUBSEQUENT VISIT, VIBRATION/SHIMMY WAS ACKNOWLEDGED. DUNLOP DEALER SAID THAT THE TIRES ARE OKAY, BUT 2 FRONT WHEELS WERE BENT. HONDA DEALER REPLACED 2 FRONT WHEELS AND REMOUNTED/REBALANCED THE ORIGINAL TIRES. ALL TIRES WERE REBALANCED AND ROTATED. VIBRATION/SHIMMY PERSISTS AND CONTINUES TO BE NOTICEABLE AT ALL SPEEDS. STEERING WHEEL VIBRATION/SHIMMY IS OBSERVABLE AND FELT WHEN TURNING THE WHEEL, REGARDLESS OF VEHICLE SPEED. DEALER SUGGESTED TEST DRIVE OF IDENTICAL 2004 CIVIC VP; I, AND THE DEALER SERVICE MANAGER, NOTICED THE SAME ISSUES WITH THIS CIVIC. PROBLEM REMAINS UNRESOLVED.*AK

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