NHTSA Complaint #10086843 — 1995 DODGE NEON

ON AUGUST 12TH WHILE DRIVING ON SCATTERFIELD DR, AN AREA OF HIGH CONSTRUCTION, MY 1995 DODGE NEON SUDDENLY STALLED AND QUIT RIGHT IN THE MIDDLE OF TRAFFIC. I HAD A FULL TANK OF GAS SO I KNEW THAT WAS NOT THE PROBLEM AND LUCKILY IT WAS A CONSTRUCTION AREA AND TRAFFIC WAS MOVING RATHER SLOWLY. I WAS ABLE TO PULL OFF THE ROAD AND THE CAR WOULD NOT START SO I CALEDL PEYTON WELL AUTO AT (765) 644-1111, WHO ON AUGUST 11TH HAD JUST REPAIRED MY CAR FOR SIMILAR PROBLEMS THAT INCLUDED MY BATTERY LIGHT COMING ON AND THEN THE CAR MAY OR MAYNOT START.THEY SENT A TOW TRUCK TO GET ME. A MONTH EARLIER THE CAR STALLED AND JUST QUIT AND I HAD IT TOWED TO THIS SAME DEALERSHIP WHO CHARGED ME 300.00 TO FIX THE ELECTRICAL SUSPENSION AND HARNESS. ON AUGUST THE 11TH I WAS TOLD IT WAS THE STARTER AND THAT COST ME ANOTHER 300.00. AFTER RESEARCHING THE RECALL LIST I FOUND RECALL INFORMATION # 94V033000 THAT IDENTIFIES POWERTRAIN CONTROL MODULE PROBLEMS THAT SHOULD BE REPLACED. THIS WAS OBVIOUSLY NEVER COMPLETED ON THIS VEHICLE. I AM SCARED TO DRIVE THE VEHICLE. THE PEYTON WELL SERVICE ADVISOR BEN WOODFILL STATED IF ANYTHING LIKE THIS HAPPENED AGAIN THEY WOULD FIX IT FOR FREE BUT THIS WAS AFTER TELLING ME THAT THE MAIN HARNESS TO THE MOTOR NEEDED REPLACING AND THAT THEY HAD FOUND SOME CORROSION ON ANOTHER ELECTICAL PART AND CLEANED IT UP ON AUGUST 12TH. MY FIANCE SPOKE WITH THE SERVICE ADVISOR AND STATED THAT WE WERE UNDER THE IMPRESSION THE PROBLEM WAS FIXED THE FIRST TIME WHEN WE HAD IT TOWED IN BUT NOW THEY WERE TELLING US THAT IT WOULD COST AND ADDITIONAL 700.00 TO GET THIS SO CALLED MAIN HARNESS REPLACED. IT WAS THEN THAT MR. WOODFILL CONFERED WITH HIS MANAGER AND THEY STATED THEY WOULD FIX ANYMORE PROBLEMS LIKE THE ONES I HAVE HAD FOR FREE. TO ME THIS IS UNACCEPTABLE. IF THEY KNOW THERE IS AREADY A PROBLEM THEN WHY NOT GO AHEAD AND FIX IT. DON'T WAIT UNTIL MY CAR STALLS IN 65 MPH TRAFFIC AND IT IS TOO LATE. PLEASE HELP!!! *AK