NHTSA Complaint #10086798 — 2004 ACURA TL

VIBRATION AND SHAKING OF STEERING WHEEL DURING NORMAL DRIVING. REPLACEMENT OF THE TIRES AND NUMEROUS REBALANCING HAVE HAD NO EFFECT. ACURA DEALER IS NOT RESPONSIVE AND ACURA CUSTOMER CARE HAS INFORMED ME THIS "A CHARATERISTIC OF THE CAR" WHILE AT THE SAME TIME ADMITTING THAT "WE HAVE RECEIVED NUMEOUS COMPLAINTS ABOUT STEERING WHEEL VIBRATION AND OUR ENGINEERS ARE INVESTIGATING THE PROBLEM" I WAS ALSO TOLD THERE WE WAS NO TIMELINE FOR RESOLUTION. GIVEN THE SITUATION, I AM GROWING CONCERNED ABOUT THE HANDLING AND STABILITY OF THE VEHICLE IN ITS CURRENT STATE. ACURA HAS ADMITTED THERE IS A PROBLEM BUT HAS NOT FULLY DISCLOSED THE DETAILS. I AM ALSO WORRIED BECAUSE THIS SEEMS TO BE A WIDESPREAD ISSUE AFFECTING MANY TL OWNERS GIVEN THE NUMBER OF WEB FORUMS I HAVE VISITED ON THE SUBJECT. *AK