NHTSA Complaint #10086708 — 2004 NISSAN ARMADA

I PURCHASED A NISSAN ARMADA IN APRIL 2004 AND TWO MONTHS LATER HAD TO BRING IT TO DEALER FOR REPAIR AS THE BRAKES WERE SHUDDERING CAUSING TREMENDOUS SHIMMY IN THE STEERING WHEEL. THE DEALERSHIP, NISSAN THOUSAND OAKS, DID NOT REPLACE THE "WARPED ROTORS", INSTEAD "SWITCHING" THEM AROUND AND REPLACING THE BRAKE PADS. THE ADDITIONAL PROBLEM OF A RATTLE AND SQUEAKING SOUND FROM DASHBOARD RESULTED IN THE DEALERSHIP REALIGNING THE DASHBOARD PROPERLY. TWO MONTHS LATER I WAS BACK AT THE DEALERSHIP TO FIX THE BRAKES AGAIN. THIS TIME I DEMANDED THAT THE INFERIOR ROTORS BE REPLACED WITH HIGHER-QUALITY ROTORS. THEY REPLACED THE FACTORY-INSTALLED ROTORS WITH NEW ROTORS (TOLD BETTER QUALITY ROTORS) AND THEY ALSO HAD TO REPLACE THE BRAKE PADS AGAIN. ADDITIONALLY, THERE I WAS EXPERIENCING AN INTERMITTENT PROBLEM WITH THE A/C; IT WOULD SOMETIMES RUN VERY HOT AIR. THEY CHECKED IT OUT AND FOUND THAT THE CLUTCH FAN NEEDED TO BE REPLACED; THIS PART IS ON ORDER AND I WILL HAVE TO RETURN FOR INSTALLATION. ALSO, I ASKED THEM TO ONCE AGAIN FIX A SQUEAKING AND RATTLING ISSUE THAT SEEMED TO BE COMING FROM THE DASHBOARD AGAIN AND ALSO INTERMITTENT FAILURE OF THE STEREO CONTROLS LOCATED ON THE STEERING WHEEL. ACCORDING TO THEIR MECHANICS, THE SOUND PROBLEM AND STEREO CONTROLS PROBLEM DID NOT OCCUR WHILE MY VEHICLE WAS IN THEIR POSSESSION. A WEEK LATER, AUGUST 12, 2004, I HAD TO RETURN TO HAVE THE CLUTCH FAN REPLACED AND THIS TIME I ALSO REQUESTED THAT ONE OF THEIR MECHANICS DRIVE THE VEHICLE WITH ME SO THAT I COULD POINT OUT THE SQUEAKING ISSUE. THE MECHANIC HEARD THE SOUND PROBLEM THIS TIME AND I AM TOLD THEY WILL TRY TO FIX THIS ISSUE. I HAVE NOT HAD A PROBLEM AGAIN, AS YET WITH THE STEREO CONTROLS ON THE STEERING WHEEL.