NHTSA Complaint #10086347 — 1997 TOYOTA CAMRY ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10086347
Vehicle	1997 TOYOTA CAMRY
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 8, 2004
Date Filed	August 6, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

TOOK 1997 CAMRY TO DEALER SEPTEMBER 2002 FOR SLIGHT HESITATION PROBLEM AND ADVISED THEM THAT I NOTICED A SMALL OIL LEAK WHILE PARKED AT HOME. DEALER ADVISED IT WAS ENGINE SLUDGE. CAR REMAINED IN DEALER'S POSSESSION FOR 1 1/2 MONTHS BECAUSE OF NO RESPONSE FROM SERVICE TECH. THEY CLAIMED THAT SLUDGE PROBLEM WAS FIXED, HOWEVER. JULY 8, 2004 THE CAR STOPPED. HAD IT TOWED TO DEALER AND WAS ADVISED THAT THE ENGINE DIED FROM SLUDGING...AGAIN. DEALER SAY THEY WILL NOT FIX IT AND THAT I MUST PURCHASE ANOTHER ENGINE FOR $5200.00 (USED 2000 TOYOTA ENGINE). I ADVISED THEM OF THE LETTER FOUND ON THE I-NET FROM TOYOTO RE. "COVERAGE FOR OIL GELLING RELATED ENGINE DAMAGE FOR 8 YEARS UNLIMITED MILEAGE FROM DATE OF FIRST SALE" BUT SERVICE TECH SAID "WE FIXED IT ONCE AND WE WILL NOT DO IT AGAIN". I AM WITHOUT TRANSPORTATION, AND NO SATISFACTION FROM TOYOTA DEALER. HELP!*AK

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