NHTSA Complaint #10086154 — 2001 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10086154
Vehicle	2001 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 10, 2004
Date Filed	August 4, 2004
Mileage	25,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

LOSS OF 3.5 QUARTS OF OIL IN 17 DAYS AFTER PURCHASE. OIL CONSUMPTION TEST SHOWED NOTHING. THIS VOLKSWAGEN JETTA 2001 IS USING ABOUT A QUART OF OIL UNDER 1,000 MILES OF DRIVING. I AM TOLD THIS IS "NORMAL". MY QUESTION TO THE SERVICE PEOPLE, WHERE HAS THE OIL GONE, IT'S NOT ON THE GROUND. IT IS IN THE SHOP FOR THE THIRD TIME FOR THE OIL CONSUMPTION TEST. I WOULD LIKE A COPY OF THE OIL CONSUMPTION TSB BULLETIN. I AM CONCERNED ABOUT ENGINE DAMAGE.*AK

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