NHTSA Complaint #10083817 — 1992 PLYMOUTH GRAND VOYAGER SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Complaint Details

ODI Number	10083817
Vehicle	1992 PLYMOUTH GRAND VOYAGER
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of Incident	March 24, 2004
Date Filed	July 29, 2004
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

THE BRAKE PEDAL HAD BECAME HARD AND WOULDN'T GO DOWN WHEN DEPRESSED. THE CONSUMER COASTED THE VEHICLE INTO THE DRIVEWAY AND ENGAGED THE PARKING BRAKE TO STOP. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MECHANIC PERFORMED A DIAGNOSTIC TEST THAT INDICATED THAT THE HYDRAULIC BRAKE PUMP MOTOR ASSEMBLY MALFUNCTIONED. ALSO, THERE WAS RECALL 96V099000 CONCERNING ANTI SKID BRAKE SYSTEM. HOWEVER, THE DEALERSHIP INDICATED THAT THIS RECALL HAD ALREADY BEEN PERFORMED. THE REMEDY FAILED, AND THE MANUFACTURER WAS NOT HONORING THE WARRANTY AS STATED IN THE RECALL, AND WERE NOT SENDING THE RECALL PART TO THE DEALERSHIP BECAUSE THE DEALERSHIP WAS UNABLE TO GET A DIAGNOSTIC TEST CODE INDICATING THAT THE RECALL PART FAILED, ALTHOUGH THE DEALERSHIP DUPLICATED THE PROBLEM , AND INDICATED THAT THE RECALL PART WAS CAUSING THE PROBLEM. *AK (THE SECOND CONSUMER: TARA BETH) *SC *JB

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