NHTSA Complaint #10083751 — 1997 CHEVROLET MONTE CARLO

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	10083751
Vehicle	1997 CHEVROLET MONTE CARLO
Component	STEERING:RACK AND PINION
Date of Incident	May 1, 2003
Date Filed	August 2, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

VEHICLE'S STEERING WENT OUT ALL OF A SUDDEN WHILE DRIVING. *MR RECALL #750283. THE CONSUMER REQUESTED HER MONEY BACK. *SC IN JAN. 2004 A RECALL WAS ISSUED ON THE STEERING RACK AND PINION. THE CONSUMER WAS TOLD TO SEND IN HER PAPERWORK AND A REIMBURSEMENT CHECK WOULD BE SENT TO HER, BUT INSTEAD THE CONSUMER RECEIVED A DENIAL LETTER. THE MANUFACTURER STATED THE REASON FOR THE DENIAL OF REIMBURSEMENT WAS BECAUSE THE CONSUMER DID NOT HAVE THE VEHICLE SERVICED AT A GM DEALER. *JB

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