NHTSA Complaint #10083363 — 2000 FORD EXCURSION

VEHICLE PULLS LEFT WHILE BRAKING, AND PAINT IS PEELING IN THE WHEEL WELLS.*MR THE PROBLEM WAS CONFIRMED BY THE DEALER'S TECHNICIAN WHO MADE RECOMMENDATIONS TO CORRECT THE PROBLEMS. DUE TO THE EXCESSIVE COST THE CONSUMER DECIDED TO HAVE THE VEHICLE REPAIRED AT A LOCAL REPAIR SHOP. THE REPAIR SHOP CORRECTED THE PROBLEM THAT THE DEALER RECOMMENDED BUT THAT DID NOT RESOLVE THE ISSUE. THE VEHICLE WAS RETURNED TO THE DEALER WHO EXPLAINED THAT THE REPAIR WOULD BE COSTLY. THE CONSUMER LATER RECEIVED A SERVICE BULLETIN (03-19-10 DATED SEPTEMBER 9, 2003) WHICH WAS IN REFERENCE TO A BRAKING PROBLEM. THE CONSUMER DOES NOT FEEL COMFORTABLE DRIVING THE VEHICLE. *NM