NHTSA Complaint #10083190 — 2000 CHEVROLET VENTURE

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10083190
Vehicle	2000 CHEVROLET VENTURE
Component	STRUCTURE:BODY:DOOR
Date of Incident	July 2, 2004
Date Filed	August 3, 2004
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

I WAS THE ONLY OWNER OF A 2000 CHEVORLET VENTURE UNTIL TWO MONTHS AGO WHEN THE DOOR (SLIDING) FELL OFF FOR THE FOURTH TIME. BECAUSE GM REFUSED TO DO ANYTHING ABOUT IT BEYOND REPAIR IT FOR THE FOURT TIME FOR FREE, I TRADED IN THE VEHICLE. I WAS NOT AT ALL AMUSED THAT MY DAUGHTER FELL OUT THE DOOR AND COULD HAVE BEEN SERIOUSLY INJURED. THANK GOD SHE WASN'T. THE VAN HAD BEEN FIXED THREE TIMES PREVIOUSLY FROM THE DOOR FALLING OFF. CHEVORLET COULD ONLY VERIFY ONE TIME THAT IT WAS REPAIRED BECAUSE THE DEALERS DID NOT ENTER THE REPAIR INTO THEIR COMPUTERS. I HAD ALL MY RECEIPTS SAYING WHAT WAS DONE TO THE VEHICLE IN HAND WRITTEN NOTICES. HOWEVER, CHEVORLET DID NOT BELIEVE ME AND CHOSE TO IGNOR THE PROBLEM. I AM VERY SORRY THAT SOMEONE ELSE'S CHILD MIGHT GET HURT BECAUSE CHEVORLET IGNORED THE PROBLEM.*AK

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