NHTSA Complaint #10082936 — 2001 HONDA ODYSSEY

WE HAVE OWNED THE ODYSSEY FOR ABOUT 3 YEARS. THE CLOCK LIGHT HAS BURNT OUT TWICE, A HEATER LIGHT ONCE, THE PASSENGER HEAD LIGHT ONCE, AND THE DASH INSTRUMENTAL PANEL WENT DEAD AS WE WERE DRIVING DOWN THE HIGHWAY. IT CAME BACK ON AFTER I HIT THE GAS. DEALER CAN NOT DUPLICATE THE PROBLEM WITH THE DASH INSTRUMENTS SO THEY CANT FIX IT. EITHER HONDA HAS LOW QUALITY BULBS SINCE NONE OF THESE LIGHTS HAVE EVER BURNT OUT IN ANY OTHER CAR I HAVE OWNED OR THERE IS AN ELECTRICAL PROBLEM. ALSO, WE BOUGHT AN EXTENDED WARRANTY THAT WAS SUPPOSE TO HAVE BUMPER TO BUMPER COVERAGE. WE HAVE TAKEN THE CAR TO 2 DEALERS AND THEY HAVE SAID OUR WARRANTY DOES NOT COVER OUR PROBLEMS. I FEEL LIKE I GOT SCAMMED. NORMALLY, I WOULD NOT WORRY ABOUT 1 BULB BURNING OUT BUT THERE SEEMS TO BE A PATTERN HERE AND HONDA SHOULD FIND OUT WHAT IT IS AT THEIR COST. I'M VERY DISAPPOINTED IN THE QUALITY OF THIS VEHICLE AND THE CUSTOMER SERVICE, ESPECIALLY SINCE THE ODYSSEY IS AN EXPENSIVE VEHICLE.*AK