NHTSA Complaint #10082931 — 1999 FORD CONTOUR AIR BAGS

Complaint Details

ODI Number	10082931
Vehicle	1999 FORD CONTOUR
Component	AIR BAGS
Date of Incident	July 26, 2004
Date Filed	July 29, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

I HAVE NORMAL USE ON MY CAR AND ON JULY 26, 2004 MY AIR BAG LIGHT AND THE EMERGENCY BRAKE LIGHT CAME ON. I READ MY OWNER'S GUIDE TO SEE WHAT THE PROBLEM COULD BE AND IT STATED THAT IF THESES PROBLEMS WAS TO OCCUR THAT I NEED IT TO BE SERVICE BY A QUALIFIED TECHNICIAN. I BROUGHT MY VEHICLE IN ON JULY 27, 2004 TO GET IT SERVICED. I INFORMED FORD THAT I SMELLED A WIRE BURNING, AND THAT I SAW A LITTLE PUFF OF SMOKE ON JULY 26, 2004 THAT CAME FROM UNDER MY DASH BOARD. I WAS INFORMED MY THE FORD DEALERSHIP THAT THEY DID 3 DIAGNOSTIC TEST ON IT AND THEY STILL COULD NOT FIGURE OUT WHAT THE PROBLEM IS WITH THE AIRBAG SYSTEM. THIS IS A SAFETY PROBLEM THAT COULD HAVE ENDED UP DEADLY IF I WAS TO GET INTO AN ACCIDENT BECAUSE OF THE MALFUNCTIONS IN THE CAR. AS FAR AS WHAT IS BEING DONE IS BEYOND ME BECAUSE THEY STILL CANNOT FIGURE OUT WHAT THE PROBLEM IS, AND WHAT PARTS ARE GOING TO BE NEEDED FOR THE REPAIRS ON MY CAR. I WOULD LIKE TO MATTER TO BE INVESTIGATED IMMEDIATELY BEFORE SOMEONE GET HURT, AND THEY DON'T HAVE THEIR AIR BAG SYSTEM NOR EMERGENCY BRAKE LIGHT SYSTEM WORKING. *AK

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