NHTSA Complaint #10082863 — 2003 GMC SIERRA

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10082863
Vehicle	2003 GMC SIERRA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 11, 2004
Date Filed	July 28, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I PURCHASED MY 2003 GMC SIERRA Z71 IN AUG. 2003. IN DECEMBER 2003, WHILE PULLING A TRAVEL TRAILOR, THE SERVICE 4-WD LIGHT CAME ON AND THE TRUCK FELT AS IF IT HAD BEEN SHIFTED INTO NEUTRAL.I MANAGED TO GET THE TRUCK TO THE SIDE OF THE ROAD AND READ THE OWNERS MANUAL CONCERNING THE LIGHT. I TURNED THE TRUCK OFF AS THE BOOK SAID AND THEN RESTARTED. THE LIGHT STAYED ON, BUT THE TRUCK DID GO IN GEAR. SINCE THIS TIME, WHEN I PULL THE TRAILOR FOR A LONG PERIOD OF TIME, THE TRUCK WILL AGAIN FEEL AS IF IT IS IN NEUTRAL. I HAVE TO PUT THE TRUCK INTO 2ND OR 1ST GEAR TO GET THE TRANSMISSION TO ENGAGE. THE 4WD LIGHT COMES ON WITH OR WITHOUT THE TRAILOR HOOKED UP AND HAS BEEN CHECKED SEVERAL TIMES BY THE DEALER. THEY HAVE REPLACED THE SWITCH BUT THIS HAS NOT CORRECTED THE PROBLEM. THE TRANSMISSION SHIFTS SO HARD IT FEELS AS IF THE BACK END OF THE TRUCK WILL FALL OUT. I WAS TOLD THIS IS NORMAL OPERATION. SOMETHING NEEDS TO BE DONE TO CORRECT THIS PROBLEM AS THIS IS A HUGE SAFETY ISSUE. NO ONE CAN FEEL COMFORTABLE DRIVING DOWN A ROAD AND NEVER KNOWING IF YOU WILL BE HIT FROM BEHIND DUE TO THIS TRUCK STALLING FOR NO REASON. *AK

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