NHTSA Complaint #10082795 — 1998 DODGE GRAND CARAVAN

SUSPENSION:FRONT:MACPHERSON STRUT issue reported to NHTSA

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Complaint Details

ODI Number	10082795
Vehicle	1998 DODGE GRAND CARAVAN
Component	SUSPENSION:FRONT:MACPHERSON STRUT
Date of Incident	July 22, 2004
Date Filed	July 27, 2004
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

I HAVE A 1998 GRAND CARAVAN SE WITH 85000 MILES ON IT. I NOTICED RUSTING AND CRACKED METAL IN THE AREA OF THE UPPER STRUT MOUNT. I CONTACTED THE LOCAL DEALER, AND WAS TOLD THIS WAS COMMON, BUT THERE WAS NOTHING THEY COULD DO. ALSO CONTACTED CHRYSLER CUSTOMER SERVICE IN DETROIT, AND WAS ALSO TOLD THERE WAS NOTHING THEY WOULD AS THE VEHICLE WAS OUT OF THE 3 YEAR/36000 MILES WARRANTY. I SINCERELY HOPE THIS SITUATION IS LOOKED INTO BEFORE SOMEONE GETS HURT. I CAN'T IMAGINE WHAT WOULD HAPPEN IF ONE OF THE STRUTS GOES LAUNCHING THROUGH THE HOOD!*AK

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