NHTSA Complaint #10082634 — 2004 LEXUS ES 330 POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10082634
Vehicle	2004 LEXUS ES 330
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 26, 2004
Date Filed	July 26, 2004
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

04 LEXUS ES330 TRANSMISSION HESITATION IS SERIOUS DANGER TO DRIVER. ENGINE HESITATES WHEN STARTING FROM A DEAD START. CAR HAS TO BE FLOORED TO MOVE AND EVEN THEN IT HESITATES EVEN MORE. ALSO CAR HAS SERIOUS BLIND SPOTS ON LEFT AND RIGHT OUTER SIDE MIRRORS (THEY ARE TOO SMALL FOR THE CAR). ALSO, CRUISE CONTROL LIGHT STAYS LIT EVEN WHEN THE BRAKE IS HIT OR YOU DIS-ENGAGE IT. THE ONLY TIME THE CRUISE CONTROL LIGHT TURNS OFF IS WHEN YOU PHYSICALLY TURN IT OFF WITH THE SWITCH OR SHUT THE ENGINE OFF COMPLETELY. THIS GIVES THE DRIVER THE IMPRESSION THAT IT IS ON ALL THE TIME EVEN WHEN IT IS OFF OR WORSE THEY THINK THEY HAVE SHUT IT OFF BUT IT'S REALLY STILL ON AND YOU HAVE A VERY GOOD CHANCE OF REAR ENDING SOMEONE. THIS IS EXTREMELY BAD ENGINEERING AND EXTREMELY DANGEROUS. HOW YOU GUYS LET A CAR LIKE THIS ON THE ROAD IS BEYOND ME. DID YOU TEST IT? IF SO, HOW DID YOU LET IT PASS THRU TO THE USA? THIS CAR WITH IT'S HESITATION, BLIND SPOTS, AND DANGEROUS CRUISE CONTROL IT'S LIKELY TO GET SOMEONE INJURED OR KILLED IN A HURRY. CAR DOESN'T GET ANYTHING NEAR THE EPA RATINGS UNDER ANY CONDITION. I'VE CONTACTED LEXUS CUSTOMER CARE AND THEY SAY THIS ALL NORMAL. NO HELP OR SUGGESTIONS. PLEASE GET LEXUS TO PUT OUT TSBS ON THESE PROBLEMS BEFORE SOMEONE GETS INJURED OR KILLED. I'M VERY CONCERNED. I'VE BEEN A DRIVER FOR 34 YEARS. I'VE NEVER DRIVEN A CAR SO DANGEROUS IN MY LIFE. *AK

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