NHTSA Complaint #10082468 — 2000 TOYOTA SIENNA ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10082468
Vehicle	2000 TOYOTA SIENNA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 18, 2004
Date Filed	July 22, 2004
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2000 TOYOTA SIENNA EXPERIENCED SERIOUS SLUDGING PROBLEM AND HAD "SLUDGE/GEL REPAIR" DONE BY TOYOTA AT 58K MILES. SERVICE DATES: OCT 14 AND 15, 2002. ON JULY 18, 2004, THE SIENNA (WITH 81K MILES) BROKE DOWN DURING A VACATION TRIP. DIAGNOSIS: RESIDUAL ENGINE DAMAGE FROM SLUDGE PROBLEM AND INADEQUATE REPAIR LED TO FAILURE OF A THRUST WASHER/BEARING THAT CAUSED EXTENSIVE DAMAGE TO THE ENGINE FROM METAL FRAGMENTS THAT SPREAD THROUGHOUT THE ENGINE. ESTIMATED REPAIR COST: $7,300. I AM CURRENTLY TRYING TO GET TOYOTA TO REPAIR THE ENGINE AT THEIR COST AND TO COVER ALL OF MY RELATED COSTS DUE TO THE FAILURE (E.G. HOTEL COSTS, RENTAL CAR). *JB

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