NHTSA Complaint #10082379 — 2001 SATURN LS

SEATS issue reported to NHTSA

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Fire Vehicle Towed

Complaint Details

ODI Number	10082379
Vehicle	2001 SATURN LS
Component	SEATS
Date of Incident	July 14, 2004
Date Filed	July 21, 2004
Mileage	39,281 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

TRAVELING HOME FROM WORK IN RUSH HOUR TRAFFIC SMOKE STARTED COMING UP FROM UNDER THE DRIVERS SIDE SEAT. I WAS IN THE LEFT LANE OF TRAFFIC AND HAD TO WORK MY WAY ACROSS TO GET OFF THE HIGHWAY. WHILE CROSSING LANES THE BACK OF THE SEAT STARTED GIVING AWAY AND LOWERED TO A RECLINING AND ALMOST LAYING DOWN POSITION. I THOUGHT THE CAR WAS ON FIRE AND ESPECIALLY THE SEAT. I MADE IT TO THE ROAD SIDE, GOT OUT OF MY CAR AND FRANTICALLY CALLED THE SATURN DEALER FOR HELP. THE PERSON ON THE PHONE TOLD ME MY CAR WAS OUT OF WARRANTY AND SHE COULD NOT HELP ME. SHE SUGGESTED I CALL MY INSURANCE AGENCY. NOT ONLY AM I FRIGHTENED OVER WHAT I JUST WENT THROUGH BUT NOW I'M STRANDED BECAUSE SATURN DOES NOT GIVE ROADSIDE SERVICE HELP IF YOU ARE JUST OUT OF WARRANTY. *LA

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