NHTSA Complaint #10082340 — 1996 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10082340
Vehicle	1996 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	July 15, 2004
Date Filed	July 21, 2004
Mileage	72,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

MY 1996 FORD WINDSTAR HAS 72,000 MILES ON IT. I HAD BEEN LOSING COOLANT SLOWLY AND WE COULDN'T FIND OUT WHERE. AFTER SITTING FOR 2 DAYS, WHEN I STARTED THE VAN I HEARD A LOUD POP, AND WHITE SMOKE BEGAN COMING OUT OF THE EXHAUST. I TOOK IT TO MY MECHANIC AND IT HAS A BLOWN HEAD GASKET. I CALLED FORD, KNOWING THERE HAD BEEN NUMEROUS RECALLS ON OTHER YEARS FOR THE SAME ENGINE, AND THEY BASICALLY SAID "SORRY ABOUT YOUR LUCK." THEY ALSO TOLD ME I SHOULD BRING IT IN TO FORD BECAUSE THEY CAN'T RELY ON A DIAGNOSTIC DONE BY AN INDEPENDENT MECHANIC. *LA

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