NHTSA Complaint #10081552 — 2000 CHRYSLER CONCORDE ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10081552
Vehicle	2000 CHRYSLER CONCORDE
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	June 18, 2004
Date Filed	July 8, 2004
Mileage	72,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

INTERMITTENTLY WHILE STARTING THE VEHICLE CONSUMER HEARD A SCREECHING NOISE COMING FROM THE ENGINE. WHILE THE NOISE WAS PRESENT VEHICLE REVVED SEVERELY. AFTER AWHILE THE NOISE SUBSIDED, AND THE RPMS WOULD LOWER SIGNIFICANTLY. SEVERAL MONTHS LATER CONSUMER STARTED THE VEHICLE AND HEARD A DISCOURAGING SOUND. ENGINE SOUNDED AS IF THERE WAS A HAND FULL OF TACKS BEING GROUNDED UP. DEALER EXAMINED THE VEHICLE, AND INFORMED THE CONSUMER THAT THE TIMING CHAIN SNAPPED, AND THE ENGINE NEEDED TO BE REPLACED. *AK THE MANUFACTURER REFUSED TO PAY FOR THE REPAIRS ALTHOUGH THE VEHICLE HAS AN EXTENDED WARRANTY. THE CONSUMER DIDN'T HAVE THE $5900. TO REPAIR THE VEHICLE SO THEY TRADED IT IN. *NM

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