NHTSA Complaint #10081032 — 2003 FORD F-150

POWER TRAIN:AXLE ASSEMBLY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10081032
Vehicle	2003 FORD F-150
Component	POWER TRAIN:AXLE ASSEMBLY
Date of Incident	February 6, 2004
Date Filed	July 14, 2004
Mileage	50 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

2003 FORD F-150 SUPER CREW, HOWLING/WHINING NOISE FROM REAR DIFFERENTIAL DURING ACCELLERATION. NOISE ONLY OCCURRES BETWEEN THE SPEED OF 40MPH AND 60MPH, MOST NOTICABLE AT 50 MPH.*AK SO FAR DEFECT HAS NOT CAUSED OPERATIONAL FAILURE. PROBLEM HAS BEEN BROUGHT TO ATTENTION OF THE FORD DEALERSHIP WHO SOLD ME THE TRUCK. FIRST ATTEMPT TO REPAIR RESULTED IN NO WORK PERFORMED, NOISE CONSIDERED ACCEPTABLE BY FORD SPECS. SECOND REPAIR ATTEMPT (AFTER WRITING TO DEALERSHIP) RESLULTED IN SERVICE MANAGER DIAGNOSING A RING AND PINION GEAR PROBLEM. THEY REPLACED THE RING AND PINION GEAR 3/30/2004. PROBLEM REOCCURED AFTER 4 WEEKS, ADDITIONAL ATTEMPT TO REPAIR RESULTED IN ORIGINIAL CONCLUSION THAT NOISE WAS ACCEPTABLE PER FORD SPECS. INCONSISTENT PATTERN OF REPAIR WITH PROBLEM STILL EXISTING.

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