NHTSA Complaint #10080957 — 2004 DODGE RAM 1500

2004 DODGE 1500 RAM QUAD CAB TRUCK PURCHASED THE TRUCK HAS A VIBRATION DURING SPEEDS 60-70 MPH - TEAM DODGE STONE MOUNTAIN, WHERE WE PURCHASED, HAS TRIED TO SERVICE TWICE BEFORE AND NOW THE SERVICE MANAGER, TOM HUDSON, AND THE CHRYSLER FACTORY REPRESENTATIVE SAY THIS TRUCK CANNOT BE REPAIRED. WE HAVE REQUESTED A BUY BACK SINCE DODGE DID NOT OFFER A TEMP VEHICLE WHILE THIS WAS TRYING TO BE REPAIRED OR NOT EVEN NOW AS THEY HAVE HAD THIS VEHICLE SINCE 7-1. WE HAVE PURCHASED ANOTHER VEHICLE, DIFFERENT MAKE AND MODEL, AND ARE NOW OUT A GREAT DEAL OF MONEY. THIS WAS DONE BECAUSE THEY SAID THEY WOULD PURCHASE THIS AUTOMOBILE BACK. HERE WE SIT 7-13 AND NOTHING HAS BEEN ACCOMPLISHED. NHTSA NEEDS TO KNOW THIS PROBLEM BECAUSE DODGE IS NOT SAYING WHAT THE PROBLEM IS JUST THAT IT IS UNREPAIRABLE. WE ARE CONCERNED THAT IF THIS PROBLEM CONTINUES WHITHOUT NOTIFICATION TO OTHER DODGE TRUCK OWNERS, THERE MAY BE AN ACCIDENT. THERE MAY BE A SITUATION WHERE THIS VIBRATION CAUSES THE DRIVER UNCONTROLABLE STEERING. PLEASE ADVISE SOMEONE. *LA CONSUMER SEEKING FULL REPURCHASE FUNDS FOR THE VEHICLE. *LA