NHTSA Complaint #10080956 — 1999 CHRYSLER LHS

THE THROTTLE BODY OF MY CAR IS DEFECTIVE AND CHRYSLER KNOWS ABOUT THIS DEFECT. THEY HAVE SENT SERVICE BULLETINS OUT TO DEALERSHIPS, BUT HAVE FAILED TO NOTIFY CAR OWNERS. IN THE EARLY STAGES THE CAR RUNS VERY POORLY, AS THE THE THROTTLE BODY BEGINS TO DETERIORATE MORE RAPIDLY, IT CHANGES THE SPEED OF THE CAR WITH NO NOTICE AND WITHOUT ANY EFFORT FROM THE DRIVER. THE CAR CAN ACTUALLY LUNGE FORWARD AT A COMPLETE STOP BECAUSE OF THIS DEFECTIVE PART. I WAITED SEVERAL WEEKS BEFORE I WAS ABLE TO OBTAIN A THROTTLE BODY ON MY OWN. THE SERVICE DEPT. OF THE LOCAL DEALERSHIP WAS USELESS IN THIS EFFORT. I BELIEVE THAT THIS SECOND THROTTLE BODY IS NO BETTER THAN THE FIRST ONE. THE CAR IS BEGINNING TO ACT THE SAME WAY. CHRYSLER KNOWS THEY HAVE A PROBLEM, THEY'VE SENT SERVICE BULLETINS TO THE DEALERSHIPS ABOUT IT. THIS VERY CLEARLY IS A SAFETY ISSUE, BUT TO DATE I HAVE RECEIVED NOTHING IN THE WAY OF NOTICE FROM THEM. WHEN I CALLED THE CHRYSLER HEADQUARTERS CONSUMER DIVISION, MY CONCERNS AND COMPLAINT WERE ESSENTIALLY DISMISSED BY THEM. *LA