NHTSA Complaint #10080940 — 2003 FORD ZX2 (ESCORT)

I HAVE A 2003 FORD ZX2 THAT HAS HAD A SEVERE IDLE VIBRATION FOR NEARLY ONE YEAR THAT FORD IS REFUSING TO FIX. THE DEFECT CAUSES A SEVERE VIBRATION IN THE STEERING WHEEL, GLOVE BOX, VENTS, AND SEATS OF THE CAR AND OCCURS ON A DAILY BASIS IN ANY GEAR OR ANY DRIVING CONDITION. THIS VEHICLE IS STILL UNDER WARRANTY AND IT IS OBVIOUS THAT THE COMPANY IS AWARE OF THE PROBLEM DUE TO SERVICE BULLETIN 03-15-15. I HAVE BEEN TOLD BY THE DEALERSHIPS THAT THE VEHICLE'S EMISSIONS ARE SO LOW THE VEHICLE IS TRYING TO TURN OFF AT IDLE AND THAT THE CHECK ENGINE LIGHT WILL LIKELY COME ON SOON. I WAS ALSO TOLD THAT THIS DEFECT IS MERELY "COSMETIC AND AN ANNOYANCE TO THE CUSTOMER" AND THAT IT CANNOT BE FIXED. I HAVE TAKEN THE VEHICLE TO 4 DEALERSHIPS AND 1 LOCAL SHOP AND FORD IS STILL REFUSING TO FIX THE DEFECT. I DO NOT FEEL SAFE IN THIS VEHICLE AND WOULD LIKE THE PROBLEM FIXED, AS WOULD ANYONE IN THIS SITUATION. I FEEL THAT FORD AS A COMPANY IS DOING VERY POOR BUSINESS AND SOMETHING NEEDS TO BE DONE ABOUT THIS. *LA