NHTSA Complaint #10080544 — 1999 VOLKSWAGEN JETTA

WHEN PARKING AGAINST A CONCRETE PARKING STOP, IF YOU PULL THE FRONT TIRES ALL THE WAY TO THE STOP WHEN YOU BACK OUT YOU JUST ABOUT PULL THE ENTIRE BUMPER OFF. THIS HAPPENED ONLY A COUPLE MONTHS AFTER WE BOUGHT THE CAR. WE PULLED INTO THE PARKING SPOT NOT THINKING ANYTHING OF IT. WE OWNED SIMILAR SIZED CARS BEFORE. THE GRILLWORK POPS OUT AND SNAPS BACK IN. WE LOST TWO OF THE THREE PIECES OF GRILLWORK FROM NOT REALIZING THAT THEY DO COME OUT WHEN YOU SIMPLY PARK YOUR CAR. THE FIRST I MENTIONED THE INCIDENT TO THE SERVICE TECH HE SAID I GUESS THEY DON'T HAVE THOSE PARKING STOPS IN GERMANY. THE SECOND TIME I MENTIONED IT THE SERVICE TECH SAID YOU HAVE TO REMEMBER THIS IS A COMPACT CAR AND YOU DON'T HAVE TO PULL ALL THE WAY IN. I BELIEVE THE NEWER JETTA MODELS HAVE MORE CLEARANCE THAN THE "TROUBLED JETTAS" DO.WE HAVE SOMEWHAT GOTTEN USED TO NOT PULLING IN SO FAR BUT NOT ALL THE TIME. WE ALSO REFUSE TO GET IT REPAIRED AT OUR EXPENSE. *AK