NHTSA Complaint #10080423 — 1997 UNKNOWN UNKNOWN

MY MOTORCYCLE WAS PRESENTED TO THE ORIGINAL MANUFACTURER (BOURGET'S BIKE WORKS) FOR REPAIRS TO BE COMPLETED TO THE REAR SPROCKET FINAL DRIVE GEAR, REAR AXLE, REPAIR OF THE LICENSE PLATE FRAME/BRAKE LIGHT ASSEMBLY AND REPLACEMENT OF REAR TIRE. BOURGET CLAIMED COMPLETION OF THE REQUESTED REPAIRS. LESS THAN ONE WEEK FOLLOWING THIS REPAIR, THEIR REPAIR OF THE TENSIONER IN THE REAR SWING ARM FAILED CAUSING ME TO LOSE CONTROL OF THE MOTORCYCLE DURING NEGOTIATION OF A LEFT TURN IN TRAFFIC AND A FULL LOSS OF POWER APPLIED TO THE REAR WHEEL. BOURGET REFUSED TO REPAIR, ACKNOWLEDGE FAULT, AND REMEDY THE PROBLEM. I THREATENED LEGAL ACTION AND REPORTING TO GOVERNMENT AGENCIES. I HAVE HAD TO RETURN THE MOTORCYCLE NUMEROUS TIMES FOR FAULTY REPAIRS AND CONTINUE TO HAVE ISSUES WITH REPAIRS PERFORMED BY THE MANUFACTURER AND THEIR REFUSAL TO REMEDY THEIR OWN MISTAKES AND OVERSIGHTS. *NM