NHTSA Complaint #10080378 — 1994 JEEP CHEROKEE

WORKING 450 MILES FROM MY HOME I WAS GOING THROUGH AN INTERSECTION I HEARD AN AWFUL SOUND OF METAL CLUNKING AROUND IN ENGINE (LOUD). PULLED INTO A REPAIR SHOP AND WAS INFORMED THAT I HAD A VERY BAD EXHAUST LEAK. THE RATTLING HAS STOPPED UPON MY ARRIVAL SO HE NEVER HEARD IT. MAN INFORMED ME TO TAKE IT SLOW ON WAY HOME BUT GET IT LOOKED AT VERY SOON.ON MY WAY BACK, THE RADIATOR FAN STARTED MARKING A NOISE LIKE IT WAS HITTING SOMETHING. PULLED OVER AND SAW THAT A BOLT WAS READY TO FALL OF THE FAN. TIGHTENED AS BEST AS I COULD &. ALSO NOTICED THAT A BOLT TO THE SHROUD MISSING. ALSO SAW THAT THE FAN BLADES HAS SHEARED OFF THE BOTTOM OF THE SHROUD. CUT WAS FRESH. NOW THE FAN WAS STILL HITTING THE SHROUD BUT ONLY WHEN I ACCELERATED FOR TAKE OFF. NEXT DAY, JEEP RUNNING LOUD & ROUGH.UPON RETURNING HOME, MECHANIC CRAWLED UNDER AND IMMEDIATELY COULD SEE THAT THERE WAS A PROBLEM WITH THE RIGHT MOTOR MOUNT. HE THEN LOOKED AT THE ENGINE AND NOTICED THAT IT WAS NOT SITTING LEVEL. CONCLUSIONS WERE FORMED THAT DUE TO THE ENGINE DROPPING FROM 3 BOLTS SHEARING OFF THE RIGHT MOUNT (ONLY ONE BOLT REMAINED!), EVERYTHING HAD STARTED TO MALFUNCTION. THE EXHAUST LEAK WAS DUE TO THE SHIFTING OF THE ENGINE. ALSO, BRAKES WERE STARTING TO FAIL. FAN HITTING DUE TO THE ENGINE SHIFT. WILL INFORM YOU OF THE ACTUAL NECESSARY REPAIRS AS I AM MADE AWARE OF THE EXTENT OF THE DAMAGE. THIS APPEARS TO BE A VERY SERIOUS AND POTENTIALLY DANGEROUS SITUATION AND I CANNOT BELIEVE THAT THERE HAS NOT BEEN A RECALL ON THIS. MY JEEP HAS 121,000 MILES ON IT. 1994 JEEP CHEROKEE COUNTRY SPORT 2 DOOR. I NEVER GO OFF-ROADING AND MY JEEP IS USED TO TRANSPORT ME TO WORK. ALL HIGHWAY DRIVING EXCEPT SOME CITY ROADS. AFTER REVIEWING OTHER COMNSUMER COMPLAINTS ON YOUR WEBSITE, IT IS VERY APPARENT THAT THIS PROBLEM IS A DEFECT FROM THE CHRYSLER CORP. WHAT IS BEING DONE TO REMEDY THIS SITUATION?*AK