NHTSA Complaint #10079250 — 2002 CHEVROLET SILVERADO

I PURCHASED A 2002 CHEVROLET SILVERADO 1500 EXTENDED CAB FROM MY LOCAL DEALER (REGISTER CHERVROLET, BROOKSVILLE, FL) IN OCTOBER OF 2003. WHEN I PURCHASED THE VEHICLE I WAS PRETTY MUCH LED INTO BUYING THE "EXTENDED WARRANTY" FOR MY TRUCK WHICH THEY SAID WOULD COVER ANYTHING THAT WAS TO HAPPEN, ALL I WOULD HAVE TO PAY IS MY DEDUCTIBLE. IN JUNE OF 2004 AFTER DRIVING TO FT. MYERS TO VISIT FRIENDS, MY ENGINE STALLED, LOST OIL PRESSURE AND THE WARNING LIGHTS WENT OFF. NOT WANTING TO HARM THE ENGINE I BRAKED AND TURNED THE VEHICLE OFF. WITH ME WERE WITNESSES; MY MOM WHO IS A DISABLED, PARAPALYGIC, AND MY BROTHER AND SISTER. I CALLED THE CHEVROLET HELP LINE AND THEY HAD NO RECORD OF MY WARRANTY ON FILE AND WERE NOT WILLING TO HELP ME GET A TOW TRUCK THAT SHOULD HAVE BEEN COVERED. I ENDED UP HAVING A FRIEND CALL AND GET MY VEHICLE TOWED THROUGH THEIR AAA TO MY HOME. I FINALLY ARRIVED HOME AT 1:30 AM! THE NEXT DAY I HAD IT TOWED TO REGISTER CHEVROLET AND THEY SAID THEY WOULD LOOK AT IT AND LET ME KNOW. REMEMEBER, I WAS TOLD THAT ANYTHING WOULD BE COVERED SO I WAS AT EASE KNOWING IT WOULD BE FIXED AND I WOULDNT HAVE A HUGE BILL. BOY WAS I WRONG THERE. WHEN THEY FINALLY DID GET ALONG TO CALLING ME THEY TOLD ME IT WOULD BE $207. THEY SAID IT WASNT A WARRANTY ITEM AND SO THEY WOULD NOT REIMBURSE ME FOR TOWING AS WELL AS REPAIRS! OK, ALL THEY DID WAS RE-ROUTE THE AC RUN OFF, WHICH BECAUSE IT WAS DESIGNED POORLY HAD ROTTED THE DISTRIBUTOR CAP. THIS IS WHAT I WAS TOLD AND IT WAS WRITTEN ON THE BILL I GOT. IF THIS HAS HAPPENED TO ME I AM SURE THAT IT HAS HAPPENED TO OTHERS, SO I EVEN IF IT WAS NOT COVERED BY THEIR WARRANTY I DO BELIEVE IT SHOULD BE A RECALL ITEM. ALL I WANT IS THE DIFFERENCE BACK AS WELL AS THE TOWING CHARGES PAID. I HAVE ALL RECIEPTS FOR THIS MATTER. THANK YOU!*AK