NHTSA Complaint #10079007 — 2001 PONTIAC GRAND AM ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10079007
Vehicle	2001 PONTIAC GRAND AM
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 22, 2004
Date Filed	June 29, 2004
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

ON MY 2001 GRAND AM GT1 I HAVE REPLACED THE INTAKE GASKET TWICE NOW. THE 1ST TIME IT WAS IN THE SHOP FOR FUEL GAUGE MISREADING. I NEVER EVEN GOT THE "LOW COOLANT" LIGHT. THAT WAS AT 51,000 MILES AROUND APRIL 2002. THE 2ND TIME WAS ON 6-22-04; ON 6-21-04 "LOW COOLANT LIGHT CAME ON. ADDED ABOUT 1 QT MIXTURE OF DEX-COOL AND WATER. LIGHT DID NOT COME BACK ON, BUT WHEN I GOT TO WORK ON 6-22-04 I GOT OUT OF CAR AND NOTICED A LINE OF ORANGE FLUID COMING FROM CAR. I TOOK IT TO THE GARAGE AND 844.00 DOLLARS LATER IT WAS FIXED AGAIN. I WORK 50 MILES FROM MY HOME AND HAVE TO GO THROUGH A BAD NEIGHBORHOOD TO GET TO WORK. I HAD TO FIND A RIDE HOME, BUT WAS NOT ABLE TO FIND A RIDE TO WORK THE NEXT DAY SO I MISSED WORK. GM IS A BIG COMPANY THAT NO LONGER CARES ABOUT THEIR CUSTOMER. THEY NEED TO STEP UP AND ACCEPT LIABILITY FOR THEIR ERROR. THERE IS A SERVICE BULLETIN BUT THAT DOES NOT COVER THE COST BECAUSE IT IS LESS LIKELY AN ACCIDENT WILL HAPPEN SO THE CHANCES OF THEM BEING SUIED IS LOW.

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