NHTSA Complaint #10078870 — 1999 MITSUBISHI GALANT

SPRING 2003 MY 1999 BLACK MITSUBISHI GALANT STARTING HAVE PROBLEMS WITH THE CLEAR COAT. IT BEGAN FADING AND CRACKING ON THE BACK SIDE OF MY MOONROOF. IT HAS NOW SPREAD OVER THE ENTIRE TOP OF MY CAR, THE TRUNK LID AND NOW HAS BEGUN ON MY HOOD. I CALLED THE LOCAL MITSUBISHI DEALERSHIP BACK IN JULY OF 2003 WHILE THE CAR WAS STILL UNDER WARRANTY AND WAS BASICALLY TOLD THAT I WOULD EITHER HAVE TO PAY TO HAVE IT PAINTED TO LEAVE IT. LAST MONTH WE TOOK THE CAR IN FOR A FREE INSPECTION PROMOTION THEY WERE DOING AND HAD THE SERVICE MANAGER TAKE A LOOK AT IT. HE SAID HE HAD NOT SEEN ANYTHING LIKE THAT HAPPEN TO A CAR AND WOULD HAVE THE KANSAS CITY REPRESENTATIVE COME DOWN AND TAKE A LOOK AT IT. HE ALSO APOLOGIZED THAT THE SERVICE REP. I HAD TALKED TO BEFORE BLEW ME OFF. THE KANSAS CITY REP. CAME DOWN AND SAID MITSUBISHI WOULD NOT PAY FOR IT THAT I HAD SET SOMETHING ON MY CAR TO CAUSE THE SUN TO BURN OR FADE THE CLEAR COAT. WE HAVE TAKEN VERY GOOD CARE OF OUR CAR AND HAVE NEVER PUT ANYTHING ON IT. I HAVE DONE SOME RESEARCH AND HAVE FOUND SEVERAL 1999 AND 2000 OWNERS WITH THE SAME PROBLEM. SHOULD MITSUBISHI BE RESPONSIBLE FOR THIS? SOMETHING NEEDS TO BE DONE! *JB