NHTSA Complaint #10078476 — 2004 SATURN L300

WE HAVE RECENTLY PURCHASED AN 04 L300 AND HAVE STATED HAVING PROBLEMS WITH THE HEADLIGHTS AND DASH LIGHTS. WHILE DRIVING AT NIGHT, THE HEADLIGHTS AND DASH LIGHTS HAVE GONE OFF AND COME BACK ON. ON ONE SUCH OCCASSION, A TRACTOR TRAILER PULLED OVER ON US THINKING WE HAD NOTIFIED HIM TO DO SO. IT WAS JUST BY THE GRACE OF GOD WE WERE NOT CRUSHED. LATER THAT SAME NIGHT, A POLICE OFFICER PULLED US OVER WANTING TO KNOW WHY WE WERE BLINKING OUR HEAD LIGHTS AT HIM. WE EXPLAINED THE PROBLEM AND WERE TOLD THAT HE COULD RIGHT US A TICKET BUT WOULD NOT THIS TIME AND TO GET THE PROBLEMS CORRECTED. AFTER TAKING THIS ISSUE TO OUR SATURN DEALERSHIP, WE WERE TOLD THAT ACCORDING TO A MEMO DATED FEBRUARY 2004 THAT "THIS IS NORMAL CHARACTERISTIC" FOR THIS VEHICLE. THE DEALERSHIP AND CORP. HAVE REFUSED TO DO ANYTHING TO ASSIST WITH CORRECTING THIS PROBLEM. THE CAR IS ONLY 3 MONTHS OLD AND STILL UNDER WARRANTY BUT THEY SUGGESTED THAT WE PAY $450 FOR A NEW ALTERNATOR AND PURCHASE ANOTHER EXTENDED BUMPER TO BUMPER WARRANTY. ALL STATING THAT THIS MAY NOT CORRECT THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE THAT IS GOING TO RESULT IN SOMEONES DEATH IF NOT CORRECTED. WHAT DOES IT TAKE TO GET THIS HANDLED? PLEASE ADVISE WITH ASSISTANCE IN PURSUING A RECALL OR HAVING MY CAR DECLARED A LEMON.*AK