NHTSA Complaint #10078451 — 2002 KIA SEDONA

WHILE DRIVING ON HIGHWAY WITH HEAT ON, THE AIR STOPPED BLOWING INTO THE CAR FROM THE VENTS EVEN THOUGH WE COULD HEAR THE BLOWER MOTOR RUNNING. THIS STARTED OCTOBER 4, 2003 AND STILL HAS NOT BEEN FIXED AS OF JUNE 2004.EVEN THOUGH WE HAVE HAD THE CAR IN THE REPAIR SHOP 11 TIMES. WE HAVE BEEN PLACED IN VERY DANGEROUS SITUATIONS BECAUSE OF THIS. DURING THE WINTER, WHEN THE BLOWER WOULD QUIT, THE WINDOWS WOULD FOG UP OR FREEZE UP IMMEDIATELY. WE COULDN'T EVEN SEE TO GET THE CAR OFF THE ROAD. THERE WAS NO WAY TO CLEAR THE WINDOWS, NOT TO MENTION THE DISCOMFORT OF FREEZING TO DEATH WHEN IT WAS 30 DEGREES BELOW ZERO. THE ENTIRE HEATING SYSTEM, ACTUATORS, BLOWER MOTOR WERE REPLACED AND THE BLENDER DOORS WERE REPROGRAMMED. WE ONLY HAVE HEAT SPORADICALLY. NOW THAT SUMMER IS HERE, THE AIR CONDITIONER DOESN'T WORK,. IT IS IN THE SHOP NOW HAVING THE COMPRESSOR REPLACED. THE TRANSMISSION ALSO WAS REPLACED IN OCT. 2003. WE FEEL THE COMPANY HAS HAD AMPLE TIME TO REPAIR THE CAR. THEY EVEN ADMIT THEY CAN'T FIX IT. WE ARE SEEKING A REPLACEMENT (COMPARABLE) VEHICLE OR A REFUND SO THAT WE CAN GET A VEHICLE THAT WORKS. I REFUSE TO GO THROUGH ANOTHER WINTER LIKE THAT. *AK