NHTSA Complaint #10075316 — 2002 CHEVROLET IMPALA

VEHICLE FAILS TO START - MOTOR DOES NOT CRANK, STARTER DOES NOT ENGAGE. TESTS SHOW BATTERY, STARTER, ALTERNATOR CIRCUITS ARE GOOD - NO ERROR CODES GIVEN. VEHICLE ENGINE RUNS ROUGH AND THE GAS MILEAGE HAS DECREASED CONSIDERABLY. LOCAL MECHANIC STATES THAT GENERAL MOTORS IS HAVING A PROBLEM WITH THE COMPUTERS OVERWRITING ITS OWN CODE AND THEREFORE CAUSES PROBLEMS, SUCH AS THIS, WITH THE VEHICLE. VEHICLE STARTS OCCASIONALY AT BEST. VEHICLE IS UNRELIABLBE - CANNOT TRUST IT TO START WHEN NEEDED. GOING TO CALL DEALER TO CHECK IF THERE IS A "SILENT RECALL" TO CORRECT THE PROBLEM. OTHERWISE, WILL ATTEMPT TO USE NHTSA SERVICE BULLETIN #00214A TO TRY TO GET PROGRAM RELOADED INTO VEHICLE'S COMPUTER WITHOUT CHARGE THOUGH I EXPECT VERY LITTLE HELP, IF ANY, FROM A DEALER.*AK