NHTSA Complaint #10075255 — 2000 DODGE CARAVAN

WITHOUT ANY PRIOR WARNING THE ENTIRE PULLEY THAT SUPPORTS THE SERPENTINE BELT SEPARATED FROM THE MOTOR AND FELL OUT FROM UNDER THE CAR WHILE DRIVING ON THE ROAD RENDERING THE CAR UNDRIVABLE. LUCKILY I WAS NOT TRAVELING FAST AND WAS ABLE COAST INTO MY DRIVEWAY IN MY NEIGHBORHOOD. I FOUND THE PULLEY WHICH SHOWS WHERE THE ATTACHMENT BOLT SNAPPED IN HALF. IT CERTAINLY LOOKED LIKE A DEFECTIVE PART AND I WOULD HAVE LIKELY SUED IF AN INJURY HAD OCCURRED. THE DEALERSHIP DID NOTHING IN THE FORM OF ANY FINANCIAL COMPENSATION FOR WHAT I CONSIDER TO BE A DEFECTIVE PART OR POORLY DESIGNED SYSTEM. THERE ARE OTHER SIMILAR COMPLAINTS OUT THERE BUT NO RECALL. MY VAN HAD 56,242 MILES ON IT AT THE TIME.*AK